Frequently Asked Questions
Everything you need to know about Hoya optics and your order.
How do I know which filter size fits my lens?
To find your filter size, look for the diameter symbol (ø) followed by a number (e.g., ø77mm) printed on the front or side of your camera lens. This number indicates the thread size required for your Hoya filter.
What is the difference between different Hoya filter series?
Hoya offers various series like the UX II, NX-10, and HD Mk II. The primary differences lie in the quality of the optical glass, the number of anti-reflective coating layers, and the durability of the frame construction.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your optical equipment for an upcoming shoot.
What is your return policy for opened filters?
We accept returns within 30 days of purchase. The item must be in its original packaging and free of any scratches, smudges, or damage to qualify for a full refund.
Do Hoya filters come with a warranty?
Yes, all authentic Hoya filters purchased through our store come with a limited one-year manufacturer warranty against defects in materials and workmanship.
How should I clean my Hoya filter?
We recommend using a specialized lens cleaning pen or a clean microfiber cloth with a small amount of lens cleaning solution. Avoid using harsh household chemicals or abrasive papers that could damage the multi-coating.